Whatsapp is the most used messaging app across platforms. The instant messaging app is used by millions and millions of people across the globe every day. Whatsapp is used by everyone today, be it for office groups or for casual conversations and its pretty safe to say that it has been quite an integral part of today’s Internet world.
But often we come across situations when out of the blue Whatsapp suddenly stops working. We are treated with a “Whatsapp not Working” error or “Whatsapp is not responding” by our smartphone, and it certainly is quite frustrating. Thankfully there are some easy steps which you can follow to get rid of this problem and get back to Whatsapp messaging instantly.
Before we take a look at how we can get rid of these issues with Whatsapp, let’s first check what are the causes of these issues.
Common causes for Whatsapp Not Working
Internet technology has evolved a lot in the last few decades. We are able to do several things from our smartphones, which we could not even dream off a few years ago. But still it is far from perfect, and there are some common issues which can cause it to malfunction. Talking about Whatsapp issues and Whatsapp not working error, there are some common causes which can result in this.
Here are some of the common causes of Whatsapp Not Working.
- Internet Issues
- Memory/Cache issues
- Corrupt Data file issues
These are some of the common issues which can cause your Whatsapp to stop working. There can be more specific issues as well, but these are the common ones which are faced by Whatsapp users.
These issues may not simply stop your Whatsapp from working right away, they can slow down your Whatsapp, can result in lag while scrolling and may render your Whatsapp incapable of receiving incoming messages.
Now that we know what are the common issues which cause Whatsapp to stop working, Here are some of the easy ways to fix these errors.
How to fix “Whatsapp not Working” error
Restart your Internet connection
If you are able to use Whatsapp but are unable to send or receive any messages, you need to follow the below mentioned steps to fix this issue.
Step 1. Check your internet connection and see if you can use it elsewhere.
Step 2. If you are on Wi-Fi, switch to Celular Data and Vice versa.
Step 3. Go to settings> time and Date and make sure it’s on Auto.
Step 4. Put your phone into airplane mode for 30 seconds and then reconnect.
Step 5. Try to open Whatsapp again and see if the problem persists.
Note – On some networks or in some regions, the usage of Whatsapp is blocked, and to use it, you’ll need to download and connect to a VPN app.
Whatsapp has stopped working error
If your Whatsapp simple crashes and you are not able to use it Whatsoever, you need to follow the below-given step to fix this problem.
Step 1. Go to Settings > App Manager > Whatsapp and Clear Cache.
Step 2. If the app is still not opening, Go to App Manager > Whatsapp again and Clear Data ( Note – Avoid doing this step if you don’t have a backup of your Whatsapp Chats)
Step 3. Try to open Whatsapp again and see if you’re greeted with the Welcome screen, if the problem persists, go to the next step.
Step 4. If none of the above steps work, Turn off your mobile device completely and Leave it off for three minutes. This will clear the memory cache of your device.
Step 5. Restart your device and try to open Whatsapp.
Step 6. If the app still crashes, Uninstall the app, and install the latest version of Whatsapp from Play Store.
Hope you fix Whatsapp has stopped working error by following our guide. If you still have any problems kindly tell us via comments below.