AT&T started replacing its 2G network to 3G in New York City. Later AT&T redirected their customers to upgrade their phones to better ones to remain on their network. They also introduced free upgrades to 3G capable devices.
AT&T Continues To Focus On New York City Wireless Experience
Re-allocation of Network Resources Helps Improve Customers’ Wireless Experience
NEW YORK, May 23, 2012 /PRNewswire via COMTEX/ — AT&T* has set the pace, delivering the mobile Internet to more smartphone customers than any other U.S. provider. In addition to voice calling, AT&T customers are connecting to the mobile Internet more every day, using smartphones, tablets and other networked devices to access apps and the web to manage their personal and business affairs.
To meet that exploding demand and enhance call quality and data speed, AT&T is re-allocating some radio frequency, or bandwidth, from its 2G to its more advanced 3G and 4G networks in New York City.
“Dedicating more capacity to our advanced wireless networks will help more of our customers in New York City have a better experience overall,” said Tom DeVito, vice president and general manager for AT&T in New York and New Jersey. “By re-allocating network resources from our 2G network to support our newer, advanced networks, we’re moving capacity to support the voice and mobile internet services our customers want.”
This will help customers have an even better overall experience with both voice and the mobile Internet. AT&T has been proactively reaching out to affected customers who use 2G devices in New York City to provide them with more details and a variety of options for upgrading their devices, including discounts on new ones while keeping their mobile numbers. AT&T is encouraging customers to make the move to a better overall experience.
Source: Fierce Mobile