It was most recently reported that the OnePlus 5 among a few other Android phones based on AOSP were entering into a reboot when 911 was dialed. This was a serious issue especially considering the fact that the phone rebooted during an emergency period. A lot of OnePlus 5 users are concerned about this issue.
After much speculation, OnePlus 5 has finally announced a statement today stating that they have been in touch with a customer and have tested a software update. It has apparently resolved the 911 reboot issue in the OnePlus 5 devices that had faced this problem.
OnePlus will be rolling out this software update to its OnePlus 5 users very soon. It was also reported that OnePlus indeed contacted the said user about this issue and provided him with a custom update file to fix this. The user had installed it on his device and found that the issue had been resolved.
It is highly essential that OnePlus releases this update in OTA form as soon as possible to all the defective devices as this is a serious issue. Let us know in the comments below if you are facing the similar problem and whether you have received the update yet.
[Update]: This is what the official has said to us:
We have begun rolling out the software update. Timing may vary by region. We encourage OnePlus 5 users to download the update. If users haven’t received a notification, check for the update by going to “Settings” > “System Updates”.